Chrome Hearts Canada exists for one reason: Canadian buyers were paying US prices, waiting on cross-border shipping and getting caught by surprise duty charges on gothic streetwear that should have been straightforward to buy. We built a store that prices in Canadian dollars, ships Canada-wide, and tells you what you owe before you pay rather than after the parcel lands.

What We Sell

Our catalogue runs across fourteen collections and more than two hundred and fifty pieces. Heavyweight fleece sits at the centre of it, in the hoodies and sweatshirts ranges, alongside shirts, jackets, jeans, shorts and socks. On the accessories side we carry oxidised sterling silver across rings, bracelets, necklaces and the wider jewelry collection, plus eyewear, belts and footwear.

Everything is selected on the same three criteria: fabric weight or metal weight, how the finishing holds up after real use, and whether the piece still looks right twelve months from now. We would rather list fewer items well than pad the catalogue with things we would not wear ourselves.

How We Work

Orders are checked and packed within one to three business days. Nothing goes out without being looked at first, which is why our return rate on wrong or damaged items stays low. Delivery across Canada typically takes seven to fifteen business days, and tracking becomes available from your account the moment the parcel leaves us.

If something is not right, returns stay open for thirty days on unused items in their original condition. We do not make people fight for that. A clear returns policy costs less in the long run than a reputation for making returns difficult.

Why Canadian Buyers Choose Us

  • Canadian dollar pricing with duties shown at checkout, not sprung on you at the door
  • Canada-wide shipping with tracking from dispatch on every order
  • Thirty-day returns on unused items, handled without argument
  • Real product photography — what is pictured is what ships
  • Buy two, get one free running across the store while stock lasts

Get In Touch

Questions about sizing, an existing order, or whether a piece is due back in stock are all welcome. We aim to reply to everything within twenty-four to forty-eight business hours. If you are writing about an order, including your order number in the first message saves a round trip.

📧 Email: support@chromeheartshope.ca
📞 Phone: +1 646 561 4718
📍 Location: Canada

You can browse the full catalogue any time on Chrome Hearts Canada, or start with the Chrome Hearts hoodie collection, which is where most people begin.

Frequently Asked Questions

Where do you ship from and to?

We ship Canada-wide. Orders are processed in one to three business days and typically arrive within seven to fifteen, with tracking from dispatch.

Are prices in Canadian dollars?

Yes, every price on the site is quoted in Canadian dollars, and any duties owing are made clear at checkout rather than added afterwards.

What is your return window?

Thirty days from delivery, on unused items in their original condition. Hosiery must be unopened and footwear must be returned with the box.

Do you restock sold-out items?

Restocks happen but are irregular, and popular colourways in mid sizes go fastest. If your size is showing, it is currently in stock.

How can I track my order?

Tracking appears in your account as soon as the parcel is dispatched, and you can also use the order tracking page on the site.

How quickly do you reply to messages?

We aim to respond within twenty-four to forty-eight business hours. Including your order number speeds things up considerably.